CRM and business portal software

iportinstant is the perfect hosted CRM solution for businesses of all sizes. Small businesses benefit from the low cost monthly rental plan of only $10 per user per month whilst larger businesses can take advantage of the simplicity of no hardware or software to buy (therefore no need to involve in-house IT staff) to roll it out to specific departments. This powerful yet easy to use hosted CRM solution comprises Contact Management, Sales Lead Tracking, Customer Service Management, Project Management and Document Management: all for the incredible price of $10 per user per month. You can even have a Free Trial for 14 days with no credit card needed and no commitment.

The theory goes that you can't have innovation without risk, and nowhere is risk more inherent than in expanding or improving the software that runs your business. The perceived risk of change, or worse, failure, very often kills off the drive to move forward and build something different; something your competitors don’t have. Most packaged CRM software these days stifles innovation: if everyone uses the same product it follows that everyone is the same. Or does it? Change needn’t mean throwing everything out and starting again. It could easily mean taking what you already have and using it in different and more creative ways.

It’s our job to take the Risk out of your Innovation.

The very first deployment of iport was as an IT help desk solution and it has gone from strength to strength since then. Links to time-recording and costing systems within Microsoft Dynamics GP lend even more power and sophistication to this solution. For the first time help-desk managers can see not only the performance of their team against Service Level Agreements but also track direct costs of support per person, per customer, per call. Sophisticated knowledge base functionality underpins the solution with indexed product libraries. Controlled customer access is inbuilt reducing administration and improving service.

Bind your customers to you by giving them seamless access to your systems so that they can see where their orders are in your processes. Used correctly, supply chain management CRM can give you an enormous competitive advantage: one of our customers gained a staggering 100% market share of a key niche metal processing application using an iport portal to feed critical data to their customer. Organizations demand more and more from their suppliers and the ones who respond with innovative solutions that add value to their customer's business will be the long term winners. With iport you can bring back innovation to your business and create a higher barrier for your competitors to cross.