CRM Online

CRM and business portal software

standing still is not an option
 

iport hosted CRM and online applications running within a portal environment

What could you achieve?
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More than just CRM

“It’s simple and effective and it means that we can switch hosted CRM systems on and off for each client as we need them. None of our competition has such a flexible option and this definitely helps us win and retain business in our sector.” Patty Schulze, CEO of EBC

Specialized applications

"What impressed me was that the system closely matched the business requirements, was quickly installed and operational, was intuitive to use with minimal training and had very little impact on the existing IT infrastructure. The results were impressive: 100% accuracy would be unusual for any new piece of software, but in a Proof of Delivery scanning system, it’s almost unheard of." Steven Kidd, Managing Director, KDS Limited

Differentiation

“Huge cost savings, massive communications improvements, a compelling way to win new business: I could quantify these but I like to keep my competitors guessing. Maybe you should meet the team who made this possible?” Hugh Stewart, Chairman, Caledonian Alloys Ltd.

Confidence

“When you bid for, and win, a contract that is worth almost as much as your first year’s projected turnover, you need confidence in your systems to deliver. Meet the team who give me that confidence” Alan Morris, Managing Director, Fourply
Hosted CRM

iportinstant is the perfect hosted CRM solution for businesses of all sizes. Small businesses benefit from the low cost monthly rental plan of only $10 per user per month whilst larger businesses can take advantage of the simplicity of having no hardware or software to buy (therefore no need to involve in-house IT staff) and roll it out to specific departments. This powerful yet easy to use hosted CRM solution comprises Contact Management, Sales Lead Tracking, Customer Service Management, Project Management and Document Management: all for the incredible price of $10 per user per month. You can even have a Free Trial for 14 days with no credit card needed and no commitment.

Dare to be different

The theory goes that you can't have innovation without risk, and nowhere is risk more inherent than in expanding or improving the software that runs your business. The perceived risk of change, or worse, failure, very often kills off the drive to move forward and build something different; something your competitors don’t have. Most packaged CRM software these days stifles innovation: if everyone uses the same product it follows that everyone is the same. Or does it? Change needn’t mean throwing everything out and starting again. It could easily mean taking what you already have and using it in different and more creative ways.

We take the Risk out of Innovation.

Service comes first every time

The very first deployment of iport was as an IT help desk solution and it has gone from strength to strength since then. Links to time-recording and costing systems within Microsoft Dynamics GP and Sage lend even more power and sophistication to this solution. For the first time help-desk managers can see not only the performance of their team against Service Level Agreements but also track direct costs of support per person, per customer, per call. Sophisticated knowledge base functionality underpins the solution with indexed product libraries. Controlled customer access is inbuilt reducing administration and improving service. Also available as a hosted CRM solution.

More - much more - than CRM

Bind your customers to you by giving them seamless access to your systems so that they can see where their orders are in your processes. Used correctly, supply chain management CRM can give you an enormous competitive advantage: one of our customers gained a staggering 100% market share of a key niche metal processing application using an iport portal to feed critical data to their customer. Organizations demand more and more from their suppliers and the ones who respond with innovative solutions that add value to their customer's business will be the long term winners. With iport you can bring back innovation to your business and create a higher barrier for your competitors to cross.



Hosted CRM Pilot for Virgin Trains
web based CRM tutorials available here
CRM-Customer Satisfaction Guaranteed!
Making CRM Simple
Enterprise Information Portals Vs Intranets
Leveraging Portals for Profit part 4


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info@iport4business.com 281 360 0525 (USA)

0141 771 7242(UK)
iport4business Ltd
15 Lonmay Place
Panorama Business Village
Glasgow G33 4ER
iport4business.com Inc
5614 Rushing River Drive
Kingwood
Houston
Texas 77345
USA