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Rapid Application Development

Case Study: Caledonian Alloys



Business
World Leading Revert Management Company

The Business Drivers

Developing strong lasting business relationships

Delivering long term cost reduction programme to clients

Staying ahead in an increasingly competitive world market


Caledonian Alloys strive to be continuously innovative and provide exceptionally focused services for customers, staff and suppliers. IT is at the core of their business strategy and the ability to deliver relevant, targeted information to employees, customers and partners is paramount to Caledonian Alloys’ success.

The Solution
Caledonian Alloys’ iport Portal has become a critical component of the company’s overall business strategy.

Caledonian Alloys professional dynamic web site showcases the company to prospective and existing clients whilst their iport driven Portal offers the latest information on materials availability, outstanding contracts, order history as well as news, customer and staff alerts and feedback.

www.caledonianalloys.com

The Benefits
By using the Rapid Application Tools available in iport, Caledonian Alloys have become more customer led and have differentiated themselves from their competitors.

They have developed a fully integrated solution called CATS (Caledonian Alloys Trading System) within iport to deliver even more functionality to employees and customers alike. They now operate in the UK , the USA , China and New Zealand.

Greater Productivity

Increased Operational Efficiency

Improved Communications

Financial benefits are also being enjoyed: communicating via internet technology is incredibly cost effective when interacting with customers, suppliers and employees worldwide.

The Road Ahead
Caledonian Alloys are constantly striving to improve customer relations and have invested strongly for the future.

New developments include implementing broadband for faster access and further developing their CRM functionality for seamless customer management. Caledonian Alloys expect even more dramatic growth once these solutions are in place.


Our business model is now winning us substantial new business.

Offering live information through our Portal continues to differentiate us and further provide innovative solutions for our customers which is adding value to their business

Hugh Stewart
Chairman


Want to know more?
For further information regarding iport Portal software or iportinstant please contact:

sales@iport4business.com