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Operations Workflow

Case Study: Howco Group



Business
Independent processors and distributors of speciality steels to the oil & gas sector.

The Howco Approach
Howco’s approach is to provide tailored solutions for each customer, scalable to meet individual needs and implemented to provide the most value.

IT is at the core of their business strategy and www.howcogroup.com is recognised as a key industry reference source for on-line technical information and provides a fast response to customer sales enquiries and information requests.

The Background
The Howco Group have expanded dramatically in recent years which has resulted in information being held in various systems, making the production of timely consolidated group management information problematic.

In order to make informed decisions quicker the Howco management team recognized that access to real-time data anytime, anywhere was paramount to a powerful future.

Howco called for a solution to both enhance internal processes and provide an executive information system to all 14 facilities in 7 locations worldwide.

The solution had to:


Increase sales

Maximize the use of inventory

Improve customer relationships

Control suppliers

Improve production scheduling


The Solution
The company identified that iport had to satisfy four key internal systems within the business:

Purchase Planning, Inventory Management and Forecasting Solution

Executive Information System

CRM Solution

Human Resources Solution


iport links into their existing ERP system and opens up information from the central database to remote business units and major customers alike.

The final application combines elements of document management, service provision, sales force automation, order processing, inventory control, HR and personnel and customer relationships through a single iport driven Portal.

The Benefits
iport provides a robust, flexible and function rich portal solution which provides a clear view of key customer information, improves customer relationships and enhances performance in the global marketplace.

Without question, accessing the information already locked in legacy systems and presenting it in a more useable way has been the most significant benefit to Howco’s decision-makers worldwide.

Coupled with that, the ability to link sales forecasts to actual usage and purchasing allows planners to see demand developing at a glance and manage their inventory accordingly. Other Benefits & ROI channels:

Faster access to inventory information and greater visibility of demand and forecasts

Better and faster reporting and production of key information

Eliminate manual production and duplication of work

Reduced customer acquisition costs

Service level targets driving closer customer relationships and increased loyalty



"iport is an obvious solution in an environment such as this where the legacy software is doing everything functionally that is required, but the quality of management information and integration to other systems is poor.

Using iport, we can unlock the data and turn that into information and knowledge. In additional, we can use iport to build additional features and functionality, such as CRM, into the portal and then deliver it over the web to the desktop, wherever that desktop is located."

Tommy McLaughlin,
Chief Technical Officer, iport4business.com Inc


Want to know more?
For further information regarding iport Portal software or iportinstant please contact:

sales@iport4business.com